Filter, slice, and pivot every data point Crescendo collects. Drill into any cell to re-slice the dashboard. Everything below — chat, competitor radar, recommendations — stays in sync.
Sentiment
Star range
Platform
Time range
Search review text
Top themes (486 unique)
Reputation pulse
Perfect Dental Care — 4.3★ across 434 reviews
Rating, sentiment, volume over time
Last 10
4.90★
Recent cohort
Lifetime
4.32★
All-time
Trend
+0.58
Up
Category × sentiment
Click any cell to drill in — the chart on the left re-slices.
Your line is bold; each competitor is a dashed overlay. Look for spokes where a competitor juts past you — those are the stealable wins, ranked by gap size in the Reputation tab.
Category sentiment vs competitors
Thick teal line = you. Look for spokes where you're noticeably below a competitor — those are stealable wins.
PERSONA BREAKDOWN
Who's actually leaving these reviews
Cohorts derived from review patterns, sorted by share. Each row shows persona size, avg rating, estimated LTV, and churn risk.
Persona matrix — volume vs rating
X-axis: % of reviews · Y-axis: avg rating · Size: review count. Full detail on the Reputation tab.
8 cohorts derived from review patterns — sorted by share. LTV and risk model how much each cohort is worth, and how much you stand to lose if they churn.
The Quietly Satisfied Regular32.7% of reviewers 4.9~$5,305 LTVlow risk
The Quiet Loyalist28.8% of reviewers 4.5~$2,378 LTVlow risk
The Quality-Demanding Critic15.0% of reviewers 1.8~$826 LTVhigh risk
The Comfort-Seeking Communicator12.0% of reviewers 5.0~$5,545 LTVlow risk
The Efficiency-Appreciating Pragmatist6.7% of reviewers 5.0~$5,368 LTVlow risk
The Emergency-Grateful Responder2.5% of reviewers 4.6~$5,452 LTVlow risk
The Value-Conscious Decision Maker2.1% of reviewers 3.9~$2,419 LTVmed risk
efficiently_appreciating_pragmatist0.2% of reviewers 5.0~$5,209 LTVlow risk
STRATEGIC RECOMMENDATIONS
What we'd build if we ran this business
Five to seven projects, ranked by estimated annual dollar impact. Regenerate any project for a different angle — Crescendo won't repeat what's already in the list.