A board-room read of this audit, a chat-style analyst you can interrogate, an execution plan with measurable targets, and the strategic plays we'd ship if this were our P&L.
A board-room read across every aggregation, persona, complaint theme, competitor delta and AI-search signal in this audit.
Estimated revenue impact: Addressing response gaps and billing transparency could increase patient retention by 15-20%, potentially adding $75,000-$150,000 annually. The strong 4.32 rating foundation suggests high revenue potential if trust issues are resolved quickly.
Rating has moved up 0.58★ in the last 10 reviews vs the lifetime baseline (4.90★ vs 4.32★). Something recent is working — find what shifted and double down.
57 negative reviews sit unanswered. Owner-response rate on negatives is 5% — well below the 80%+ threshold that compounds reputation gains.
AI search readiness at 11.7/100 — you're invisible for 6 category queries inside ChatGPT/Perplexity/Gemini. Each invisible query is a competitor naming themselves in the answer instead of you.
GEO readiness at 45/100. Your customers use vocabulary your website doesn't surface — closing this gap typically takes 3-5 schema fixes + a canonical FAQ page.
Your strongest category by a clear margin — competitors aren't winning here. Lead with it in your homepage hero, GBP description, and FAQ schema.
Mentioned in 33 reviews — the exact language your happiest customers already use. Echoing it across your site and GBP compounds via AI search.
33% of all reviewers at 4.9★. They're who marketing and ops should optimize for first.
Use these to drive the next exec or weekly-ops conversation. Each maps to a specific lever in the audit.
Exceptional facility standards with 0.86 sentiment score and 24 mentions of clean facility