REPUTATION DASHBOARD · 132 LUDLOW ST, NEW YORK, NY 10002

Bel-Fries

A consolidated read across 500 reviews. Use the sub-tabs to drill into specific lenses.

COMPETITOR BENCHMARK

Bel-Fries vs the field

Side-by-side reputation read against the closest competitors — same category, same geography, same buyer set.

The headline

Bel-Fries occupies a middle position in the competitive landscape with solid product quality and service, but struggles with pricing perception and customer communication compared to higher-rated competitors. While it has established a loyal customer base praising its fries quality and service, it faces significant challenges from Fat Boys Burgers' superior overall performance and needs to address fundamental operational issues.

Bel-Fries

You

4.4

/ 5.0 ★

Reviews

520

Response

Fat Boys Burgers

4.8

/ 5.0 ★

Reviews

250

Response

39%

Category sentiment vs competitors

Thick teal line = you. Look for spokes where you're noticeably below a competitor — those are stealable wins.

BUSINESS KPI BENCHMARK

The numbers an owner actually cares about

Estimated revenue, traffic and share of voice — modelled from rating + review-count signals. Directional, not exact, but they translate the audit into the metrics that drive decisions.

Estimated annual revenue

$3,623,360

Gap to leader: $20,311,720

Monthly unique customers

1,733

~20,800/year (review-rate model)

Where you win

Cleanliness

Bel-Fries leads with 0.9 cleanliness sentiment vs Fat Boys (0.556) and Raising Cane's (0.37), indicating superior facility maintenance

Reliability

Strongest reliability score at 0.9 compared to competitors who don't register in this category, suggesting consistent service delivery

Overall Experience

Highest overall experience sentiment at 0.92, indicating customers leave satisfied despite specific pain points

Review Volume

Most established presence with 520 reviews vs competitors' 250 each, showing greater market penetration

Where you lose

Overall Rating

4.44 rating trails Fat Boys Burgers' 4.78 and barely edges out similarly-rated competitors

Pricing Perception

Negative pricing sentiment (-0.011) while Fat Boys achieves strong positive pricing perception (0.835)

Customer Response Engagement

0% response rate to reviews while Raising Cane's responds to 68.4% and Fat Boys to 39.2% of reviews

Staff Friendliness

Lags behind Fat Boys (0.892) and matches lower-performing competitors in staff satisfaction

Product Quality

0.679 product quality sentiment significantly trails Fat Boys' 0.812, despite being a fries specialist

Modelled head-to-head metrics

Brand	Rating	Reviews	Monthly visitors	Repeat rate	Est. revenue	Share of voice
Bel-FriesYou	4.4	520	1,733	48%	$3,623,360	10%
Fat Boys Burgers

Methodology: monthly visitors = review-count ÷ 12 ÷ 2.5% review-rate · repeat rate scales with rating (4.7★ = 58%, 4.3★ = 48%, 3.8★ = 36%, 3.0★ = 24%) · revenue = visitors × $65 ticket × (1 + repeat × 4.5 visits/year). Numbers are directional — replace with first-party data when available.