+8% YoY
TOP 22% OF CUSTOMERS
High-LTV champions
Drive 64% of revenue and most word-of-mouth
- Avg LTV
- $5,314
- Orders
- 14.0
- Retention
- 86%
22% of customer base
A board-room read of this audit, a chat-style analyst you can interrogate, an execution plan with measurable targets, and the strategic plays we'd ship if this were our P&L.
Segmentation by spend × loyalty × LTV. In production this connects to your CRM/POS — for the demo we synthesize plausible cohorts grounded in your review personas.
Drive 64% of revenue and most word-of-mouth
Reliable repeat purchases, low maintenance
Last purchase >180 days ago — 60% will churn without intervention
The High-LTV segment is small but produces most of the revenue. Loss here is asymmetric.
How customers cluster across annual spend brackets.
Current trajectory at −1.8% monthly drift vs intervention scenario closing the response-rate gap (+1.2% monthly growth).
Review density mapped across season × day-of-week, with avg-LTV synthesised from rating. Heavier gold = higher LTV pocket — pick those slots for promo timing and staffing.